-
4.4Wait Time
-
4.7Included in Decisions
-
4.7Concern for Worries
-
4.7Explanations
-
4.7Time with Patient
The Patient Rating score is an average of all responses to physician related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score. Comments also are gathered from this Patient Satisfaction Survey. Patients are de-identified for confidentiality and patient privacy. The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and don’t necessarily reflect the views of Kaiser Permanente.
I grew up in the Philippines and finished medical school at the University of Santo Tomas in Manila. After this, I underwent training in Family Medicine at The University of the Philippines, Philippine General Hospital and at the JFK Medical Center in Edison, New Jersey. My first practice was at Columbia Basin Health Association in Mattawa, Washington before moving to Providence Medical Group in Chehalis, Washington where I also served as site clinical lead. I enjoy teaching and had the privilege of being a clinical instructor in Family Medicine at the University of Washington and at the Pacific Northwest University.
About my practice
As a family physician, I provide medical services to adult and pediatric patients. I strongly believe in the prevention of illnesses as well as early and timely medical intervention to avoid complications and life-threatening conditions. It is important not only to achieve physical health but also mental, emotional, and spiritual health.
How I thrive
My philosophy is to "practice what I teach." It is only through this that I can relate to my patients especially in empathizing with them on living a healthy lifestyle. I believe a healthy and balanced diet, exercise, and obtaining enough sleep/rest and stress relief is vital to a person's wellbeing. After work, I enjoy hiking, going to the gym, or swimming. Spending quality time with friends and family is something that also enriches me. I also enjoy the theater, the symphony, and arts.
*Dr. Chan listened carefully to my problems and ordered labs, x-rays and referrals to other services without hesitation I appreciated his interest in such coordination.
August 30, 2018
Was this review helpful? Yes
Was this review helpful? Yes
August 30, 2018
Dr. Chan is a awesome dr. he doesn't judge. I'm comfortable discussing private matters with him.
August 29, 2018
Was this review helpful? Yes
Was this review helpful? Yes
August 29, 2018
Dr. Chan rocks!!! excellent provider!
August 07, 2018
Was this review helpful? Yes
Was this review helpful? Yes
August 07, 2018
This was my first visit with *Dr. Chan, as [primary provider] did not have any openings. I was very thankful to get an appointment so quickly. I had twisted my neck, and it really hurt. *Dr. Chan was very helpful in helping me know how to feel better. His advice and the muscle relaxers and pain Rx helped to resolve my problem quickly. I like *Dr. Chan. He took a lot of time to listen to me and to explain what exercises would help my neck.
July 27, 2018
Was this review helpful? Yes
Was this review helpful? Yes
July 27, 2018
Good
July 12, 2018
Was this review helpful? Yes
Was this review helpful? Yes
July 12, 2018
received wrist injections, DR Chan did a great job and showed his experience.
June 13, 2018
Was this review helpful? Yes
Was this review helpful? Yes
June 13, 2018
I have always been seen/treated with respect - any concerns were addressed by staff/physician - friendly & professional - answered my questions.
May 30, 2018
Was this review helpful? Yes
Was this review helpful? Yes
May 30, 2018
*Dr. Francisco M. Chan Jr. MD is really, really good!! And he is a caring doctor. He listens & knows a lot of things - he's smart!!
April 24, 2018
Was this review helpful? Yes
Was this review helpful? Yes
April 24, 2018
*Dr. Chan is excellent!
April 24, 2018
Was this review helpful? Yes
Was this review helpful? Yes
April 24, 2018
good visit nice doctor
March 30, 2018
Was this review helpful? Yes
Was this review helpful? Yes
March 30, 2018
Very good Dr. He listens, explains things, researches any questions I have, and gives me detailed results of any tests
March 13, 2018
Was this review helpful? Yes
Was this review helpful? Yes
March 13, 2018
Dr Chan quickly & accurately analyzed my health issues. I could not be happier with his efforts
March 09, 2018
Was this review helpful? Yes
Was this review helpful? Yes
March 09, 2018
dr chan is easy to talk to. I like him very much.
February 20, 2018
Was this review helpful? Yes
Was this review helpful? Yes
February 20, 2018
Dr. Chan is very professional and one of the best primary care physicians I have ever had. Thank you Dr. Chan.
December 06, 2017
Was this review helpful? Yes
Was this review helpful? Yes
December 06, 2017
Excellent! Thank you!
November 28, 2017
Was this review helpful? Yes
Was this review helpful? Yes
November 28, 2017
Dr.Chan was very friendly, knowledgeable, and spent quality time and helped me get the necessary referrals that I needed. I am very pleased with Dr. Chan
November 01, 2017
Was this review helpful? Yes
Was this review helpful? Yes
November 01, 2017
Excellent experience Dr Chan answered my questions about Acid Reflux and prescribe ed new pills, took bumps off my head I am totally satisfied Great experience // Dr Chan exceeded every expectation I had Every question I had was answered and I left feeling confident that this is a Doctor that I truly feel confident in [name]
October 03, 2017
Was this review helpful? Yes
Was this review helpful? Yes
October 03, 2017
*Dr. Chan and staff are always very nice to ME even though I try not to visit very often.
August 03, 2017
Was this review helpful? Yes
Was this review helpful? Yes
August 03, 2017
I really like Dr. Chan.
July 13, 2017
Was this review helpful? Yes
Was this review helpful? Yes
July 13, 2017
Very good doctor.
June 29, 2017
Was this review helpful? Yes
Was this review helpful? Yes
June 29, 2017
Dr Francisco Chan is thorough, professional and explains things very well to me as well as my daughter. we like him very much as our provider.Thank you!
June 23, 2017
Was this review helpful? Yes
Was this review helpful? Yes
June 23, 2017
Dr Chan, very caring. Concerned good listner
June 15, 2017
Was this review helpful? Yes
Was this review helpful? Yes
June 15, 2017
I love Dr. Chan. This was my first visit with him and he made me feel very comfortable, answered all my questions and established great rapport with me. I am very honored to have him as lead on my health care team. Respectfully, [name]
May 19, 2017
Was this review helpful? Yes
Was this review helpful? Yes
May 19, 2017
Dr Chan is excellent!
May 19, 2017
Was this review helpful? Yes
Was this review helpful? Yes
May 19, 2017
*Dr. Chan has taken very good care of my wife and me. He took the time to find a serious condition which neither he nor I knew about.
March 30, 2017
Was this review helpful? Yes
Was this review helpful? Yes
March 30, 2017
Love this Dr. Always listens and gives great explanations.
March 20, 2017
Was this review helpful? Yes
Was this review helpful? Yes
March 20, 2017
I think Dr. Chan goes above and beyond expectations as a "normal" part of his Patient care.
March 07, 2017
Was this review helpful? Yes
Was this review helpful? Yes
March 07, 2017
*Dr. Chan is an excellent doctor who cares about my needs and concerns. He takes extra time to explain things without making you feel stupid or unimportant.
February 23, 2017
Was this review helpful? Yes
Was this review helpful? Yes
February 23, 2017
Excellent visit. Very understanding, and knowledgeable care provider. My concerns pertaining to over all health questions was addressed without feelings of being blown off. Excellent bedside manner as well as, feeling very confident in doctors medical ethics.
February 14, 2017
Was this review helpful? Yes
Was this review helpful? Yes
February 14, 2017
Made me feel important and cared about how I was feeling. A+ from me [name]
January 27, 2017
Was this review helpful? Yes
Was this review helpful? Yes
January 27, 2017
I am very happy with *Dr. Chan!!!!
January 26, 2017
Was this review helpful? Yes
Was this review helpful? Yes
January 26, 2017
awesome provider!!!
January 11, 2017
Was this review helpful? Yes
Was this review helpful? Yes
January 11, 2017
mY DOCTOR IS GREAT DOCTOR, WOULD RECOMEND HIM AND HAVE
January 05, 2017
Was this review helpful? Yes
Was this review helpful? Yes
January 05, 2017
So friendly & thorough.
December 30, 2016
Was this review helpful? Yes
Was this review helpful? Yes
December 30, 2016
Incredible, and I am grateful for Dr. Chan and his immediate staff.
December 22, 2016
Was this review helpful? Yes
Was this review helpful? Yes
December 22, 2016
Dr. Chan is an excellent physician. He is great.
December 13, 2016
Was this review helpful? Yes
Was this review helpful? Yes
December 13, 2016
Care provider does not seem to listen to the patient
December 01, 2016
Was this review helpful? Yes
Was this review helpful? Yes
December 01, 2016
Dr Chan is always helpful and willing to listen.
November 30, 2016
Was this review helpful? Yes
Was this review helpful? Yes
November 30, 2016
We - love you guys! ESPECIALLY *DR. CHAN.
November 29, 2016
Was this review helpful? Yes
Was this review helpful? Yes
November 29, 2016
great doctor. he's concerned and he takes the time to listen.
September 14, 2016
Was this review helpful? Yes
Was this review helpful? Yes
September 14, 2016
Dr. Chan was kind and very thorough. It was my first visit. I was comfortable with his questions and his answers to my concerns.
August 25, 2016
Was this review helpful? Yes
Was this review helpful? Yes
August 25, 2016
I liked Dr. Chan, I felt very comfortable in his presence and I left feeling very confident he had addressed my questions/answers. I really appreciated the time he took, I was actually surprised how much time he spent.
August 18, 2016
Was this review helpful? Yes
Was this review helpful? Yes
August 18, 2016
Good Experience. I really am happy with Dr. Chan. Really knows what he is doing, Listens to problems and makes very helpful suggestions and advice. // Dr. Chan is outstanding in working with patient's problems. I can honestly highly recommend his to all others. [name]
August 17, 2016
Was this review helpful? Yes
Was this review helpful? Yes
August 17, 2016
Chan is very good and has patience with me as a deaf person!
August 12, 2016
Was this review helpful? Yes
Was this review helpful? Yes
August 12, 2016
very good
July 19, 2016
Was this review helpful? Yes
Was this review helpful? Yes
July 19, 2016
Dr. Chan is a very thorough and kind provider
July 15, 2016
Was this review helpful? Yes
Was this review helpful? Yes
July 15, 2016
Dr. Chan was good.
June 30, 2016
Was this review helpful? Yes
Was this review helpful? Yes
June 30, 2016
Doc. Chan is the best Doc i have had in years !!
May 03, 2016
Was this review helpful? Yes
Was this review helpful? Yes
May 03, 2016
had real good experience.
May 02, 2016
Was this review helpful? Yes
Was this review helpful? Yes
May 02, 2016
*Dr. Francisco Chan is the VERY BEST doctor that WE'VE ever had!! He takes his time with us, listens to my health concerns, calls us to follow up and to see how we're doing since our doctor's visits. *Dr. Chan is very caring and compassionate. *Dr. Chan makes sure we are comfortable and we know we are in good care with *Doctor Chan! He is amazing, and quite frankly cannot/will not be replaced! Thanks to *Doctor Chan for our healthcare.
April 29, 2016
Was this review helpful? Yes
Was this review helpful? Yes
April 29, 2016
I'll be changing doctors as soon as I can find one who will listen to me! It seems that he wanted to solve my problems by throwing pills at me
April 20, 2016
Was this review helpful? Yes
Was this review helpful? Yes
April 20, 2016
This visit was a very good one. *Dr. Chan spent time with us. Before we felt that were being pushed through.
March 31, 2016
Was this review helpful? Yes
Was this review helpful? Yes
March 31, 2016
dr. chan is a very great Dr.
March 31, 2016
Was this review helpful? Yes
Was this review helpful? Yes
March 31, 2016
Felt like needs weren't addressed and my doctor wasn't interested in me as a person.
March 30, 2016
Was this review helpful? Yes
Was this review helpful? Yes
March 30, 2016
*Dr Chan very professional & caring. very pleased with his advise & care through year for me and my wife-
March 29, 2016
Was this review helpful? Yes
Was this review helpful? Yes
March 29, 2016
Dr. Chan called to follow up and make sure our referral was being processed. His going the extra step to reassure me an anxious mom is greatly appreciated.
March 15, 2016
Was this review helpful? Yes
Was this review helpful? Yes
March 15, 2016
Dr. Chan was running a little behind, but explained that something urgent had come up with an elderly patient. I completely understood and appreciated his level of concern for his patients.
March 11, 2016
Was this review helpful? Yes
Was this review helpful? Yes
March 11, 2016
Dr. Chan is #1.
January 28, 2016
Was this review helpful? Yes
Was this review helpful? Yes
January 28, 2016
Dr. Chan was friendly but professional. Speedy but thorough. Reassured me as to treatment plan. Told me what to watch out for. Good experience!
January 12, 2016
Was this review helpful? Yes
Was this review helpful? Yes
January 12, 2016
Everyone I encountered was terrific, particularly the physician. The doctor was unhurried and addressed all my concerns. I was very impressed and happy. // Incredible physician. He really listened to me and was so patient.
January 08, 2016
Was this review helpful? Yes
Was this review helpful? Yes
January 08, 2016
I really liked Dr. Chan
January 07, 2016
Was this review helpful? Yes
Was this review helpful? Yes
January 07, 2016
*Dr. Chan made a good impression on me because he had checked my history before he came in the room. This was my first visit with him. I am glad he is now my doctor.
January 05, 2016
Was this review helpful? Yes
Was this review helpful? Yes
January 05, 2016
Overall was very pleased with treatment that was provided. A continuation of the care and professional service that I have had on previous occasions.
December 30, 2015
Was this review helpful? Yes
Was this review helpful? Yes
December 30, 2015
Dr Chan and his staff were very supportive and compassionate in my grieving needs // A slight delay in seeing provider because he is so thorough with each patient I did not mind the wait time
December 23, 2015
Was this review helpful? Yes
Was this review helpful? Yes
December 23, 2015
I'm pleased with the doctor. *Dr. Chan is very thorough and listens to what I have to say. I have never left his office feeling disappointed with my visit with him.
November 25, 2015
Was this review helpful? Yes
Was this review helpful? Yes
November 25, 2015
I am a new patient and my experience was great. Dr Chan did not rush me out of the appointment and answered all my questions. I wish I had joined Kaiser sooner than I did.
November 18, 2015
Was this review helpful? Yes
Was this review helpful? Yes
November 18, 2015
Dr. Chan seems very knowledgeable, compassionate, professional.
October 09, 2015
Was this review helpful? Yes
Was this review helpful? Yes
October 09, 2015
This was my best experience at any medical facility.
October 02, 2015
Was this review helpful? Yes
Was this review helpful? Yes
October 02, 2015
Dr. Chen seems like he's a caring Dr. he personally called about test results. Good to understand.
September 23, 2015
Was this review helpful? Yes
Was this review helpful? Yes
September 23, 2015
They are #1. Very happy with staff & with *Dr. Chan.
August 28, 2015
Was this review helpful? Yes
Was this review helpful? Yes
August 28, 2015
I found the doctor and staff very caring
August 19, 2015
Was this review helpful? Yes
Was this review helpful? Yes
August 19, 2015
I am appreciative and happy with Kaiser & my Dr! Dr Chan is wonderful, kind and is exactly what I would want in a doctor. He and [name] are a great team and I am glad they are part of my health care team. :)
August 19, 2015
Was this review helpful? Yes
Was this review helpful? Yes
August 19, 2015
Dr. Chan was exceptional in reading my medical report and understanding my needs. He put me at ease by referring me for an echo
August 13, 2015
Was this review helpful? Yes
Was this review helpful? Yes
August 13, 2015
Dr. Chan had an intern or student doctor working with him on my visit. The student did the preliminary work, and did the thumb joint injection with Dr. Chan helping and observing.
August 04, 2015
Was this review helpful? Yes
Was this review helpful? Yes
August 04, 2015
*Dr. Francisco CHAN is an EXCELLENT care provider! HE literally SAVED MY LIFE!
August 03, 2015
Was this review helpful? Yes
Was this review helpful? Yes
August 03, 2015
*Dr. Chan handled all my issues that I provided. *Dr. Chan did not explain med changes, or did not seem very friendly.
August 03, 2015
Was this review helpful? Yes
Was this review helpful? Yes
August 03, 2015