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Rating Details Details
4.4
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4.3Wait Time
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4.3Included in Decisions
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4.4Concern for Worries
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4.4Explanations
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4.4Time with Patient
The Patient Rating score is an average of all responses to physician related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score. Comments also are gathered from this Patient Satisfaction Survey. Patients are de-identified for confidentiality and patient privacy. The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and don’t necessarily reflect the views of Kaiser Permanente.
Dr deCastro is exceptional. He listened to my concerns and spent all the time I needed.
December 13, 2017
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December 13, 2017
Love my dr. Proper exam & attention.
November 29, 2017
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November 29, 2017
He is a nice enough doctor, but too much chit chat not regarding the reason I was there.
September 11, 2017
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September 11, 2017
Dr.has been very thorough and easy to ask questions of.
September 11, 2017
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September 11, 2017
I saw the doctor to request a referral to an outside chiro. who has met my needs in the past using non-aggressive treatment. My request was denied but I was given a muscle relaxer & referral to accupuncture. I don't feel he heard my concern.
August 30, 2017
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August 30, 2017
I did not feel the primary care doc quite understood what I was there for (medication mgmt. of psych med Tx). He ordered blood tests & did not explain why (looking for organic problem?).
July 25, 2017
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July 25, 2017
love Dr DeCastro and his assistant [name], they are special and caring people.
May 15, 2017
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May 15, 2017
Had good visit. Dr. De Castro was responsive to my questions and later when I sent him a text message with some questions he send a response that was helpful.
May 08, 2017
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May 08, 2017
I think the Doctor did exactly what he should have and is trained to do.
April 17, 2017
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April 17, 2017
He listened well and followed up the points I talked about. I was very pleased with his care.
April 12, 2017
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April 12, 2017
I struggle with several chronic issues and wanted to try a viable option for an issue. He shot me down, no reasoning. He was upset that I was trying to problem solve...without allowing him to appear as if he solved the problem. Not happy!
April 09, 2017
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April 09, 2017
*Dr. De Castro and all staff who worked with me could not have done a better job. If I were a _____, I could not have been treated better than I was. Mine was a minor injury, but the care was superlative.
March 29, 2017
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March 29, 2017
Good
January 30, 2017
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January 30, 2017
Dr DeCastro is the best!!! He listens, he cares, he takes time, he explains.
January 04, 2017
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January 04, 2017
A VERY GOOD EXPERIENCE.
November 07, 2016
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November 07, 2016
Dr Decastro was very attentive to my symptoms , did a thorough lab work up and satisfactorily answered most of my questions.
October 31, 2016
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October 31, 2016
Dr. De Castro is the third doctor I have had since joining Kaiser and I would have to say he is the best Doctor I have had in my 30 plus years as a Kaiser patient.
October 19, 2016
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October 19, 2016
Was a little surprised with some of the comments made about my occasional knee pain and how quickly a new knee was suggested - don't think it's anywhere near that level yet! Maybe he was just kidding. Doctor agreed I can do things to make my own knees stronger and discussed that with me. I did not feel he was in a hurry, and covered all of my questions
October 18, 2016
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October 18, 2016
I was very impressed with Dr. deCastro's sincerity and concern for my health, he is very personable. A positive attribute!!!
August 03, 2016
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August 03, 2016
Dr. De Castro was VERY informative and is the first provider that I have seen that had clearly reviewed my history. I felt that he really strove to get a full picture of my medical needs.
August 01, 2016
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August 01, 2016
Doctor discounted what I had to say about my condition. He talked down to me as though I were not capable of understanding him, and gave a prognosis that is ludicrous under the circumstances. I will not see him again. Although he seems nice, he jumps to conclusions.
July 05, 2016
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July 05, 2016
*Dr. De Castro was excellent!! [name]
May 24, 2016
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May 24, 2016
I do appreciate my doctor.
May 03, 2016
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May 03, 2016
1st time I saw *Dr. De Castro - very nice.
March 30, 2016
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March 30, 2016
I feel Dr DeCastro persuaded me to get a couple of prescriptions that have a number of scary side effects. I explained to him why I didn't want to begin taking prescription medicines.
February 21, 2016
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February 21, 2016
As Dr. was leaving the exam room he turned & said. "you have dry mouth" No explination.
February 09, 2016
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February 09, 2016
He was friendly and addressed any issues I had.
October 12, 2015
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October 12, 2015
this was my first visit with this new doctor and he spent time with me to hear all my concerns. I think we will work well together
September 21, 2015
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September 21, 2015
I have confidence that this provider & his assistants will give me the care I need.
September 08, 2015
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September 08, 2015
This was my first time seeing *Dr. De Castro as my dr. left Kaiser - hardly had time to really get to know *Dr. De Castro.
September 03, 2015
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September 03, 2015