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4.4Wait Time
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4.8Included in Decisions
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4.8Concern for Worries
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4.8Explanations
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4.8Time with Patient
The Patient Rating score is an average of all responses to physician related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score. Comments also are gathered from this Patient Satisfaction Survey. Patients are de-identified for confidentiality and patient privacy. The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and don’t necessarily reflect the views of Kaiser Permanente.
I am originally from a small town in Vermont near Lake Champlain and the Green Mountains. I went to college in Maine where I studied biology and minored in anthropology. I took two years away from school to coordinate clinical research in Boston, Massachusetts before returning to University of Vermont for medical school. I moved to Portland, Oregon for residency in Internal Medicine at Oregon Health & Science University and I am delighted to stay in town with Kaiser Permanente.
About my practice
When I imagined myself as a physician, it was always in primary care. I enjoy the challenge of managing a broad range of medical conditions, opportunities for preventing disease, and the reality of life outside of the hospital. I look forward to long-lasting relationships based on teamwork and trust. I have a special interest in health care systems and quality improvement.
How I thrive
I believe that in order to take excellent care of other people, I must also take care of myself. I stay healthy by running, cycling, hiking, swimming, and skiing. I thrive by staying active, cooking and eating good food, making time for myself, and spending time with family and friends.
Dr. Hayden is always professional and friendly. I appreciate her expertise.
November 09, 2017
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November 09, 2017
Dr. Hayden is a really excellent doc. she is organized, knowledgeable, thoughtful and thorough. I feel very lucky to have her as my pcp.
November 08, 2017
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Was this review helpful? Yes
November 08, 2017
Dr. Hayden was excellent. Very focused on my questions and concerns, and with good feedback, and followup. // I appreciate an alert, pro-active doctor, who can detect underlying possibilities of any problems, as Dr. Hayden did!
October 05, 2017
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October 05, 2017
*Melissa Hayden was wonderful, Caring, competent, a good listener and ordered appropriate tests.
September 25, 2017
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Was this review helpful? Yes
September 25, 2017
I couldn't be more pleased with *Dr. Hayden. She is awesome!!
September 06, 2017
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Was this review helpful? Yes
September 06, 2017
*Dr. Hayden is "fantastic"!!! She listens and addresses each question and speaks in laymen's words. She is a very caring, and compassionate doctor. She is the "best" family practitioner I have ever had at Kaiser. I would recommend her to all of my relatives and friends who have Kaiser!!!
September 04, 2017
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Was this review helpful? Yes
September 04, 2017
It was my first time seeing Dr. Hayden and was very impressed with her.
August 17, 2017
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Was this review helpful? Yes
August 17, 2017
1. Although it was not the first purpose of this appt., *Dr. Hayden correctly perceived that I was somewhat depressed. She discussed this appropriately with me and advised I increase the dosage of my meds.
July 24, 2017
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Was this review helpful? Yes
July 24, 2017
She is very pleasant and always smiling. I've seen *Melissa Hayden twice and look forward to seeing her again.
July 23, 2017
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Was this review helpful? Yes
July 23, 2017
*Dr. Hayden is an excellent doctor, very thorough, and provided a very comfortable exam and consultation.
June 29, 2017
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Was this review helpful? Yes
June 29, 2017
Very satisfied I like *Dr. Hayden - I welcome she knows, her field & I have confidence in her!
June 21, 2017
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Was this review helpful? Yes
June 21, 2017
Very pleased
June 19, 2017
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Was this review helpful? Yes
June 19, 2017
*Dr. Hayden is always very thorough. She really listens & addresses all my concerns. I am very comfortable seeing her & think highly of her. I hope she stays at Mt. Scott for a long time. One of the best dr.'s I've had in my 30 plus years with Kaiser!
June 05, 2017
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Was this review helpful? Yes
June 05, 2017
*Melissa is a new MD for me. She is very professional & courteous. I hope I keep her for a long time.
June 05, 2017
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Was this review helpful? Yes
June 05, 2017
Am very pleased with *Dr. Hayden's concern for my headache issues and wanting those issues resolved.
April 24, 2017
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Was this review helpful? Yes
April 24, 2017
Very satisfied -
March 30, 2017
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Was this review helpful? Yes
March 30, 2017
Caring, helpful i finding solution for my concerns.
March 30, 2017
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Was this review helpful? Yes
March 30, 2017
Dr. Hayden is extremely caring and professional. She took plenty of time answering all of my questions.
March 22, 2017
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Was this review helpful? Yes
March 22, 2017
Very good.
March 09, 2017
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Was this review helpful? Yes
March 09, 2017
*Dr. Hayden seemed very nice. She went over all my medical problems and discussed them with me. This was my first time seeing her.
March 01, 2017
Was this review helpful? Yes
Was this review helpful? Yes
March 01, 2017
have previously recommended my Doctor to friends inquiring of a Doctor at Kaiser
February 13, 2017
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Was this review helpful? Yes
February 13, 2017
This doctor is the first to really listen to me!!!!
February 05, 2017
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Was this review helpful? Yes
February 05, 2017
I am very comfortable and happy with *Dr. Hayden. [name]
January 26, 2017
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Was this review helpful? Yes
January 26, 2017
My doctor is patient and listens. I love that I never feel rushed. I feel that my doctor cares - I'm NOT just a number.
January 26, 2017
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Was this review helpful? Yes
January 26, 2017
I have had exception care
January 16, 2017
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Was this review helpful? Yes
January 16, 2017
Dr Hayden was reccomended to me by another doctor. So it seems that even her peers are impressed by her.
January 15, 2017
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Was this review helpful? Yes
January 15, 2017
She was excellent the best I HAVE HAD.
January 05, 2017
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Was this review helpful? Yes
January 05, 2017
Always had good experience.
January 05, 2017
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Was this review helpful? Yes
January 05, 2017
Like the doctor.
December 29, 2016
Was this review helpful? Yes
Was this review helpful? Yes
December 29, 2016
I found *Dr. Hayden very knowledgeable about my care and what I need to do at home for my health. She was friendly and professional, and felt very at ease talking with her about my health problems.
December 27, 2016
Was this review helpful? Yes
Was this review helpful? Yes
December 27, 2016
appreciate her informal presence, energy and enthusiasm!
December 06, 2016
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Was this review helpful? Yes
December 06, 2016
Dr Hayden was respectful of my concern, and very clear as to the next possible options, once the results of x-rays and lab work indicated the most appropriate course of action. I appreciated the fact that she did not talk down to me. Furthermore, follow through was timely, clear, and concise.
December 05, 2016
Was this review helpful? Yes
Was this review helpful? Yes
December 05, 2016
I have received excellent care each time that I have seen *Dr.Hayden. She is so very personable along with being professional. I am grateful for her.
December 01, 2016
Was this review helpful? Yes
Was this review helpful? Yes
December 01, 2016
I like my Doctor even though we were short of time she answered all my questions. She treated me with respect. And I appreciated that very much so.
November 30, 2016
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Was this review helpful? Yes
November 30, 2016
great to meet my new doctor. it was a pleasant experience
November 10, 2016
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Was this review helpful? Yes
November 10, 2016
excellent experience
September 15, 2016
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Was this review helpful? Yes
September 15, 2016
She is excellent. Best Dr I have had at Kaiser
September 13, 2016
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Was this review helpful? Yes
September 13, 2016
This was a first visit with my new primary care provider & I am well satisfied.
September 07, 2016
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Was this review helpful? Yes
September 07, 2016
*Dr. Hayden in very caring with listen well concerning all question. Friendly, competent and I like her.
September 06, 2016
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Was this review helpful? Yes
September 06, 2016
*Dr. Hayden is a warm, professional physician & a pleasure to work with. Please keep her at Kaiser!
August 30, 2016
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Was this review helpful? Yes
August 30, 2016
One of the best primary care visits I've ever had. Dr. Hayden is thorough, professional and connects personally at the same time. I felt very well taken care of.
August 18, 2016
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Was this review helpful? Yes
August 18, 2016
dr. Hayden's bedside manner is excellent, and she is friendly and helpful
August 08, 2016
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Was this review helpful? Yes
August 08, 2016
Though she was running a little behind, Dr. Hayden made me feel like I was her only patient. I did not feel rushed or that her mind was elsewhere---a great skill for a doctor to have!
July 19, 2016
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Was this review helpful? Yes
July 19, 2016
She really is a great doctor, very personable, very humble and very good at what she does.
July 12, 2016
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Was this review helpful? Yes
July 12, 2016
I like *Dr. Hayden. She is very thorough.
June 28, 2016
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Was this review helpful? Yes
June 28, 2016
So very pleased with *Dr. Hayden. Very glad she is my PCP. Explains everything so I fully understand. Shares her thought process as she determines the diagnosis. Probably the best PCP I have ever had.
May 25, 2016
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Was this review helpful? Yes
May 25, 2016
*Dr. Hayden is excellent - listens, HEARS, RESPONDS best dr. for me.
May 24, 2016
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Was this review helpful? Yes
May 24, 2016
Dr. Hayden was superb in that she was, as usual, very friendly, polite and patient in responding to my several questions. She has a great smile which seems to be very sincere, and puts the patient at ease. Dr. H. introduced me to a KP diagnostic/ therapeutic option I was not aware of for my recurrent back pain which recently flared -- that is the Acute Back Pain Clinic, which I subsequently utilized with satisfaction. Dr. Hayden efficiently entered info from our conversation into the EMR while maintaining good eye/ conversational contact with me. SO, I was very satisfied/ happy with this PCP appt, and with Dr. Hayden.
May 10, 2016
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Was this review helpful? Yes
May 10, 2016
*Dr. Hayden is wonderful! She is friendly, knowledgeable, looking "outside the box" in trying to discover/solve why I'm having certain symptoms. I don't feel like "a number" with *Dr. Hayden (as I have with other KP providers).
May 01, 2016
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Was this review helpful? Yes
May 01, 2016
Dr. Hayden is an exceptional care provider, she allows me to ask all the questions I may have about the current need for a visit and checks in on on-going concerns and treatments, I find her extremely knowledgeable helpful with my concerns. A+ professional.
April 19, 2016
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Was this review helpful? Yes
April 19, 2016
Dr. Hayden is top notch, probably the finest doctor I've ever had
April 18, 2016
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Was this review helpful? Yes
April 18, 2016
Dr Hayden is very thorough, listened to all my concerns, took them seriously and gave me options for what care was available. She is extremely good at explaining things.
March 15, 2016
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Was this review helpful? Yes
March 15, 2016
Great care.
February 04, 2016
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Was this review helpful? Yes
February 04, 2016
*Dr. Hayden is wonderful!
January 24, 2016
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Was this review helpful? Yes
January 24, 2016
Nice first visit with new Doctor.
January 21, 2016
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Was this review helpful? Yes
January 21, 2016
Dr. Hayden, in my opinion is very dedicated to her profession, she seems to be a caring person who enjoys her work.. thumbs-up!!!
January 21, 2016
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Was this review helpful? Yes
January 21, 2016
Though I miss [name], I had great experience and look forward to being care for by Melissa.
January 18, 2016
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Was this review helpful? Yes
January 18, 2016
We are pleased to have Dr. Hayden as our new doctor.
January 14, 2016
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Was this review helpful? Yes
January 14, 2016
This was my first visit with *Dr. Hayden, she is very friendly and knowledgeable. I really liked her!
November 23, 2015
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Was this review helpful? Yes
November 23, 2015
Doctor gave referral - not followed through as I was to wait their call - never came after 4 weeks - doctor said she would do a follow up phone visit - never called.
October 27, 2015
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Was this review helpful? Yes
October 27, 2015
I had a great appointment as Dr Hayden took the time to listen to me. I love this about her.
October 20, 2015
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Was this review helpful? Yes
October 20, 2015
Dr. Hayden is a wonderful care provider. I appreciate her exceptional care every time I see her. Thank you :)
October 15, 2015
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Was this review helpful? Yes
October 15, 2015
I really appreciate the quality of care that I receive from Dr. Hayden. She is a new provider for me but my trust in her is growing rapidly. She is through but also very kind. I have told several friends that I have an awesome doctor. She listens well and feels "fully present" when I am in her exam room.
October 08, 2015
Was this review helpful? Yes
Was this review helpful? Yes
October 08, 2015
I was a new patient of Dr Hadden's. She seemed very attentive and knowledgeable. She was very pleasant and addressed my concerns. i am happy to have her as my new Dr.
September 24, 2015
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Was this review helpful? Yes
September 24, 2015
I think Dr. Hayden is excellent.
September 09, 2015
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Was this review helpful? Yes
September 09, 2015
Very satisfied with Dr Hayden. She is warm and caring.
September 08, 2015
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Was this review helpful? Yes
September 08, 2015
Dr.Hayden was very through and she showed caring and her expertise as she answered all my questions in a way that that I understood. I am extremely happy and lucky that I got Dr. Hayden as my physician.
September 08, 2015
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Was this review helpful? Yes
September 08, 2015
*Dr. Hayden & her assistant are wonderful I am very happy with them.
August 24, 2015
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Was this review helpful? Yes
August 24, 2015
first visit with her, she was very professional, but friendly and asked my concerns and thoughts about my medications
August 17, 2015
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Was this review helpful? Yes
August 17, 2015
Came in for check of heart rate (very low at 36). I was then scheduled within an hour to see a doctor. . I received very good care from the nurses and Dr. Hayden.
August 10, 2015
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Was this review helpful? Yes
August 10, 2015