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4.3Wait Time
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4.7Included in Decisions
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4.7Concern for Worries
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4.7Explanations
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4.8Time with Patient
The Patient Rating score is an average of all responses to physician related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score. Comments also are gathered from this Patient Satisfaction Survey. Patients are de-identified for confidentiality and patient privacy. The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and don’t necessarily reflect the views of Kaiser Permanente.
Originally from California, I attended Optometry school in Forest Grove, Oregon, and have lived in Longview, Washington since 1986. My wife and I were classmates, and she also is a Kaiser Permanente Optometrist. We have two wonderful adult children. I chose Optometry because I have had a lifetime interest in optics like photography and astronomy, and I have also had a lifetime of horrible vision myself and frequent trips to the family eye doctor!
About my practice
I spend half my time doing routine general optometry exams, and the other half seeing contact lens patients. I have worn contact lenses myself since early teen years, so I have a pretty good perspective on what that field is all about, and I enjoy working with contact lenses quite a lot.
How I thrive
Being in a health care field certainly drives home the point about reasonable diet and exercise! My wife and I both enjoy playing tennis, hiking, and snow skiing.
I do not always have good experience with doctors (usually pertaining to their apathy and listening skills) Dr. Berger and his team impressed me. I am very pleased with the care I received and will certainly schedule my future visits in this clinic
May 22, 2018
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May 22, 2018
My appointment was late in the day, and Dr. Berger never acted like he was in a hurry. He is a great 'explainer'.
May 09, 2018
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May 09, 2018
Had concerns answered by *Dr. Berger about a outside eye exam 2 months ago stating I had glaucoma. His thorough/professional exam explained other eye doctors misdiagnosis. A great relief and he'll be keeping track of my eye health annually.
April 10, 2018
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April 10, 2018
My first experience with Dr. Berger was very good. He is very thorough and has very good presence about him.
March 19, 2018
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March 19, 2018
Ask for *Dr. Berger each time. Appreciate the care and information he provides.
March 12, 2018
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March 12, 2018
extremely personable
March 11, 2018
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March 11, 2018
everyone was very professional, OD was pleasant and explained everything very well
January 21, 2018
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January 21, 2018
dr Berger was outstanding he's quick and has confident and has given good prescription for glasses
January 01, 2018
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January 01, 2018
He is very polite even though he does many of these routines a day.
November 19, 2017
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November 19, 2017
Dr. Berger was very professional and I appreciate the time he took to address all my concerns and questions.
October 08, 2017
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October 08, 2017
*Dr. Berger called me twice by phone to advise me of tests and test results.
September 13, 2017
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September 13, 2017
Dr. Michael Berger was good and courteous.
September 04, 2017
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September 04, 2017
He explained everything very well.
August 30, 2017
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August 30, 2017
Dr Berger did everything that I would expect and more. I appreciate his evaluation of my condition and he ensured that I understood what tests he ordered to make sure I was properly evaluated. Throughout the rest of the day, he followed up with me and the various testing staff in the building to be sure all the tests were administered and my referrals were set.
June 28, 2017
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June 28, 2017
*Dr. Berger answered ALL my questions and concerns about my eye issues. He offered additional information to help me to understand treatment for my issues. My eyes are difficult to examine - patience is needed. *Dr. Berger spent time with me as my eyes adjusted. I didn't feel rushed at all.
June 07, 2017
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June 07, 2017
Dr. was behind schedule - thought it strange that he was behind so early in day. He did spend a lot of time with me & answered questions.
May 23, 2017
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May 23, 2017
this was the first time meeting Dr. Berger. I felt at ease & safe with him. He was familiar with my eye history & told me what was going on in my eyes. Thank you for having him on your staff.
March 21, 2017
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March 21, 2017
Excellent care, very professional but friendly and caring.
March 20, 2017
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March 20, 2017
Very good treatment.
February 20, 2017
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February 20, 2017
Good man
February 15, 2017
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February 15, 2017
Dr Burger and i discussed the cataract and where it was in growing. Happy with our discussion
February 05, 2017
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February 05, 2017
Staff including *Dr. Berger were all very professional and polite - seemed caring & concerned. All in all a very pleasant experience.
January 29, 2017
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January 29, 2017
Dr. only although professional & competent, there was not much in the way of personality - bland face & voice. Usually health care professionals will offer a smile at least. This does not affect his ability to do his job, just made me feel cold.
November 01, 2016
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November 01, 2016
I felt it was a good visit/appointment with Dr. Berger.
October 18, 2016
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October 18, 2016
Very professional.
October 16, 2016
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October 16, 2016
*Dr. Berger is very thorough and explains things very well. I have a high level of confidence and trust in *Dr. Berger. Beyond that he is a great guy and I feel fortunate to have gotten to know him.
September 25, 2016
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September 25, 2016
Does a very good job,a pleasure to work with.
September 20, 2016
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September 20, 2016
dr. Berger is good to deal with.
August 16, 2016
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August 16, 2016
Extremely pleased. Felt I was in very competent hands, and that doctor was sincerely concerned for my well being.
August 10, 2016
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August 10, 2016
Great provider. As always excellent care & service.
August 08, 2016
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August 08, 2016
good expierence with.Dr. Bergen
July 26, 2016
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July 26, 2016
dr Berger did not seem to listen to my issue and past it over like it wasn't important. I still can not see to read up close and am very disappointed that I spent the money on an appointment that solves nothing.
July 13, 2016
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July 13, 2016
No problems, always, fast and taken well care of.
February 08, 2016
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February 08, 2016
Dr. Berger, was very personable and made my experience back to Kaiser a wonderful experience!
January 18, 2016
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January 18, 2016
overall... good experience.
January 10, 2016
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January 10, 2016
Very professional, knowledgeable and addressed my concerns
December 15, 2015
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December 15, 2015
Professional
December 01, 2015
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December 01, 2015
No delays. She was great very friendly.
November 23, 2015
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November 23, 2015