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4.6Wait Time
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4.7Included in Decisions
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4.7Concern for Worries
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4.7Explanations
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4.7Time with Patient
The Patient Rating score is an average of all responses to physician related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score. Comments also are gathered from this Patient Satisfaction Survey. Patients are de-identified for confidentiality and patient privacy. The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and don’t necessarily reflect the views of Kaiser Permanente.
I grew up in Texas and met my wife during residency in Houston, Texas. We moved to the beautiful Pacific Northwest in 1995 and have called it home ever since. My wife is also a Kaiser Permanente physician, a pediatrician specializing in newborn care. We have three very active teenagers and spend a great deal of time attending their sports events. Coaching baseball for the past 10 years has given me countless hours of intense excitement and lots of gray hair. Our family enjoys almost any outdoor activity, from snowboarding in the winter to backpacking in the summer. My daughter and I are avid kite boarders and frequently enjoy being on the water near Hood River or Manzanita.
About my practice
I love my work as a physician and can't imagine anything I would rather do. I enjoy interacting with patients and making shared decisions. I practice general otolaryngology although thyroid and parathyroid surgery has become my particular area of focus. I have a great deal of respect for my co-workers and fellow physicians, and am proud to be part of this health care team.
How I thrive
Although I look forward to my medical work each day, I particularly enjoy my time away from the hospital with a wide range of activities. I do my best to keep up with the kids on snowboards in the winter and they try to keep up with my wife and me on our bikes in the summer. I began working with Northwest Medical Teams in 2003 and recently led my 10th medical mission to the highlands of Peru. I find this yearly venture endlessly challenging and intensely rewarding.
I like dr. not appear rush & speak not in unknown medical terms but "lay" terms as we are yours.
April 03, 2018
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April 03, 2018
*Dr. Brocks patient and calm demeanor was assuring and helpful. We're thankful!
April 03, 2018
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April 03, 2018
*Dr. Brock is a very professional, intelligent, articulate, kind, caring man and as a good sense of humor. I had a great visit with *Dr. Brock and his sweet nurse. THANK YOU! [name]
March 25, 2018
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March 25, 2018
always great with Dr Brock
February 27, 2018
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February 27, 2018
*Dr. Brock is one of the best. He explains procedures well and is friendly too.
January 17, 2018
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January 17, 2018
Dr Brock's professionalism and obvious knowledge and experience left me feeling very, very relaxed and confident - - he already had me feeling this way in our telephone conversations prior to the in-person meeting.
December 19, 2017
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December 19, 2017
always good with Dr Brock
October 30, 2017
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October 30, 2017
Thorough, to the point, answered questions.
October 29, 2017
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October 29, 2017
*Dr. Brock is "9 ft. tall and rides a white horse." He always takes good care of me - - for over 20 years.
October 12, 2017
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October 12, 2017
Dr. Brock is one of Kaiser's most valuable assets.One doesn't feel like they are in a Hospital Environment.
August 01, 2017
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August 01, 2017
Very positive experience with ear/nose throat.
July 04, 2017
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July 04, 2017
excellent service
April 13, 2017
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April 13, 2017
As usual, my visit with *Dr. Brock was VERY GOOD. [name]
February 27, 2017
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February 27, 2017
Dr. Brock was friendly and professional, didn't seem to be in a rush!
December 26, 2016
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December 26, 2016
This is my most professional and caring doctor I have ever had at Kaiser. Thank you if you have high need patients like me, please recommend him.
November 09, 2016
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November 09, 2016
*Dr. Brock did my parathyroid surgery. He is very professional and shows a caring side to his patients.
October 27, 2016
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October 27, 2016
All my experience w/*Dr. Brock & all the staff - are WONDERFUL.
October 25, 2016
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October 25, 2016
*Dr. Brock was helpful & to the point. He seemed professional & efficient.
October 23, 2016
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October 23, 2016
*Dr. Brock was incredibly helpful, kind, and caring. I was nervous about having my infant's tongue tie cut, but *Dr. Brock put me right at ease and answered all my questions. I had complete confidence in his abilities and opinions. THANK YOU!
October 12, 2016
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October 12, 2016
*Dr. Brock was very good at explaining what was needed to be done great at explaining - I felt very safe in his care. I appreciated everything he did for me.
September 07, 2016
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September 07, 2016
*Dr. Brock is a VERY special professional and I feel privileged that he is my care giver!
August 29, 2016
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August 29, 2016
I was totally amazed at how comfortable I felt after my appointment about my upcoming surgery.
August 16, 2016
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August 16, 2016
Excellent.
July 14, 2016
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July 14, 2016
Dr. Brock was thoughtful, concerned, and thorough. His physical exam was among the most sensitive palpations (neck and throat) of any I've had. I'm extremely impressed with him as a physician
June 28, 2016
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June 28, 2016
*Dr. Brock has ALWAYS given me GOOD care - he is so professional - I am glad he is my oral surgeon.
June 23, 2016
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June 23, 2016
Dr. Brock is the best! I wish I could rate him a 10!
June 14, 2016
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June 14, 2016
Dr. Brock was wonderful & caring. I am glad I have the best.
May 17, 2016
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May 17, 2016
My need was more extensive than planned but the staff & *Dr. Brock arranged it so I received the total care I needed so I would not need another visit. This was very much appreciated!
May 16, 2016
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May 16, 2016
Dr. Brock is excellent.
May 05, 2016
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May 05, 2016
*Dr. Brock did the most wonderful detailed job of describing my surgery. He made me feel I was under very capable hands. Very nice, very smart man.
April 25, 2016
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April 25, 2016
It was an excellent visit. The staff were very good & I was very happy with *Dr. Brock. He is very professional - Yet very friendly.
October 12, 2015
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October 12, 2015
good doctor--very satisfied
September 23, 2015
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September 23, 2015