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4.6Wait Time
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4.8Included in Decisions
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4.8Concern for Worries
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4.8Explanations
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4.7Time with Patient
The Patient Rating score is an average of all responses to physician related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score. Comments also are gathered from this Patient Satisfaction Survey. Patients are de-identified for confidentiality and patient privacy. The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and don’t necessarily reflect the views of Kaiser Permanente.
I grew up in Texas and met my wife during residency in Houston, Texas. We moved to the beautiful Pacific Northwest in 1995 and have called it home ever since. My wife is also a Kaiser Permanente physician, a pediatrician specializing in newborn care. We have three very active teenagers and spend a great deal of time attending their sports events. Coaching baseball for the past 10 years has given me countless hours of intense excitement and lots of gray hair. Our family enjoys almost any outdoor activity, from snowboarding in the winter to backpacking in the summer. My daughter and I are avid kite boarders and frequently enjoy being on the water near Hood River or Manzanita.
About my practice
I love my work as a physician and can't imagine anything I would rather do. I enjoy interacting with patients and making shared decisions. I practice general otolaryngology although thyroid and parathyroid surgery has become my particular area of focus. I have a great deal of respect for my co-workers and fellow physicians, and am proud to be part of this health care team.
How I thrive
Although I look forward to my medical work each day, I particularly enjoy my time away from the hospital with a wide range of activities. I do my best to keep up with the kids on snowboards in the winter and they try to keep up with my wife and me on our bikes in the summer. I began working with Northwest Medical Teams in 2003 and recently led my 10th medical mission to the highlands of Peru. I find this yearly venture endlessly challenging and intensely rewarding.
I like dr. not appear rush & speak not in unknown medical terms but "lay" terms as we are yours.
April 04, 2018
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April 04, 2018
*Dr. Brocks patient and calm demeanor was assuring and helpful. We're thankful!
April 04, 2018
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April 04, 2018
*Dr. Brock is a very professional, intelligent, articulate, kind, caring man and as a good sense of humor. I had a great visit with *Dr. Brock and his sweet nurse. THANK YOU! [name]
March 26, 2018
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March 26, 2018
always great with Dr Brock
February 28, 2018
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February 28, 2018
*Dr. Brock is one of the best. He explains procedures well and is friendly too.
January 18, 2018
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January 18, 2018
Dr Brock's professionalism and obvious knowledge and experience left me feeling very, very relaxed and confident - - he already had me feeling this way in our telephone conversations prior to the in-person meeting.
December 20, 2017
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December 20, 2017
always good with Dr Brock
October 31, 2017
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October 31, 2017
*Dr. Brock is "9 ft. tall and rides a white horse." He always takes good care of me - - for over 20 years.
October 13, 2017
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October 13, 2017
Dr. Brock is one of Kaiser's most valuable assets.One doesn't feel like they are in a Hospital Environment.
August 02, 2017
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August 02, 2017
Very positive experience with ear/nose throat.
July 05, 2017
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July 05, 2017
excellent service
April 14, 2017
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April 14, 2017
Dr. Brock was friendly and professional, didn't seem to be in a rush!
December 27, 2016
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December 27, 2016
This is my most professional and caring doctor I have ever had at Kaiser. Thank you if you have high need patients like me, please recommend him.
November 10, 2016
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November 10, 2016
*Dr. Brock was incredibly helpful, kind, and caring. I was nervous about having my infant's tongue tie cut, but *Dr. Brock put me right at ease and answered all my questions. I had complete confidence in his abilities and opinions. THANK YOU!
October 13, 2016
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October 13, 2016
*Dr. Brock was very good at explaining what was needed to be done great at explaining - I felt very safe in his care. I appreciated everything he did for me.
September 08, 2016
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September 08, 2016
*Dr. Brock is a VERY special professional and I feel privileged that he is my care giver!
August 30, 2016
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August 30, 2016
I was totally amazed at how comfortable I felt after my appointment about my upcoming surgery.
August 17, 2016
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August 17, 2016
Excellent.
July 15, 2016
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July 15, 2016
Dr. Brock was thoughtful, concerned, and thorough. His physical exam was among the most sensitive palpations (neck and throat) of any I've had. I'm extremely impressed with him as a physician
June 29, 2016
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June 29, 2016
Dr. Brock is the best! I wish I could rate him a 10!
June 15, 2016
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June 15, 2016
Dr. Brock is excellent.
May 06, 2016
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May 06, 2016
*Dr. Brock did the most wonderful detailed job of describing my surgery. He made me feel I was under very capable hands. Very nice, very smart man.
April 26, 2016
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April 26, 2016
It was an excellent visit. The staff were very good & I was very happy with *Dr. Brock. He is very professional - Yet very friendly.
October 13, 2015
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October 13, 2015
good doctor--very satisfied
September 24, 2015
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September 24, 2015