The Patient Rating score is an average of all responses to physician related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score. Comments also are gathered from this Patient Satisfaction Survey. Patients are de-identified for confidentiality and patient privacy. The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and don’t necessarily reflect the views of Kaiser Permanente.
To provide our patients with the most accurate and useful information, we only post comments for a provider once he or she has received a a minimum of 30 returned surveys and a minimum of five surveys with comments. We are committed to posting both positive and negative feedback from members, and all provider specific commentary will be posted in its entirety once the minimum number of comments is reached. For this provider, we have not yet received the minimum.
To provide our patients with the most accurate and useful information, we only post physician satisfaction data when a physician has received a minimum of 30 returned surveys. For this provider, we have not yet received the minimum.